Osas Move Man and Van Penge FAQ

Question 1

How can I make a booking with Osas Move man and van Penge?

Answer

To proceed to make a booking, you would need to do the following: (1) To secure a booking with Osas Move man and van Penge, you would need to fill out the get a quote form for a free quote or call Osas Move man and van Penge transport team on 07405928317 to get a quote. Once you have recieved the quote via email and you let Osas Move man and van Penge know you are happy to proceed. Osas Move man and van Penge would send you a booking confirmation via email and also an invoice to make payment online. We also take payment over the phone. (2) For bookings that would take more hours to complete and for other services where price may vary, this includes long-distance journeys, i.e., Moving house or items from London to other cities in the Uk. You would need to fill out a form on the Get a Quote page or give Osas Move man and van Penge transport team a call to discuss your requirements to enable us to provide you with an accurate quote for your move. You would not be charged extra as the quote would cover for as long as it takes to complete the job.

Question 2

Can I make payment online to secure a booking with Osas Move man and van Penge?

Answer

(1) Yes, you can make card payment using a debit or credit card once you receive an invoice for the booking. Osas Move man and van Penge accepts the following card Payments: * Mastercard * Visa * Amex * Discover (2) You can also make payment via bank transfer. (3) You can also pay by cash.

Question 3

How quick can I make a booking with Osas Move man and van Penge?

Answer

Customers are advised to secure their booking as soon as possible to enable them to get a time slot. To get a reservation you would need to call the transport phone line. You can also fill out the get a quote form online to get an instant quote within minutes.

Question 4

How soon can your Man and Van driver get to me?

Answer

Once you contact Osas Move man and van transport team, we would send you a driver as soon as possible. We do our best to always be on-time at the customer's request. We are available at short notice. However, there may be times where our drivers may have a delay due to traffic or breakdown. Customers would still usually receive an update of drivers eta if there is a delay.

Question 5

Is it safe to make a card payment to secure a booking online with Osas Move man and van Penge?

Answer

Your card payment online for any of Osas Move man and van Penge services is well secured. Osas Move man and van Penge use one of the best and trusted payment services used around the world know as Stripe Online payment service and Square online payment services.. Stripe and Square payment services are a technology company. Their software allows individuals and businesses to receive payments over the internet and also provides the technical, fraud prevention, and banking infrastructure required to operate on-line payment systems.

Question 6

Is Osas Move man and van Penge insured?

Answer

Yes, Osas Move man and van Penge are fully insured. Osas Move man and van Penge have all the relevant insurance, such as insurance for hire and reward, goods in transit insurance, and public liability insurance for your peace of mind. Osas Move man and van Penge transporters would do their best to ensure that your items are secured during transit and after transit. However should their be any eventuality, Osas Move man and van Penge got you covered.

Question 7

Does Osas Move man and van Penge provide hourly price quote and fixed price quote services?

Answer

Yes, you can book an hourly rate service with Osas Move man and van Penge for a minimum booking of 2 hrs. There is a £20 extra charge per half hour when the job exceeds 2 hrs. Osas Move man and van Penge would not charge you extra for fixed quote prices. You can also book a flat-rate service. The flat rate price covers for as long as it takes for Osas Move man and van Penge to complete the job. There are no extra or hidden charges.

Question 8

How can I sign up on the Osas Move man and van Penge website?

Answer

It is straightforward for customers to sign up and create an account on the Osas Move man and vanPenge website. Just click on the login icon at the top of the page of Osas Move man and van Penge and set up and account with your email and then create a password and you are all set up. It makes it easier for returning customers to the Osas Move man and van Penge website to log in to their account and make a new booking.

Question 9

Am I allowed to travel with the Osas Move man and van Penge driver in the van?

Answer

You could travel with the Osas Move man and van Penge driver if you booked a Man and van service or a Man and Van with one porter/helper. There would be either one or two seats made available for the customer depending on the booking made. Osas Move man and van Penge would not charge you extra for travelling with the driver. However the service for a custmer to travel with the Osas Move man and van Penge driver is avaible upon request. Customers would have to let the Osas Move man and van Penge transport team know that they would like to travel with the driver in the van.

Question 10

Would Osas Move man and vab Penge allow me to travel with my pet in thvan?

Answer

Traveling with your pet in the van with the Osas Move man and van Penge driver is at the driver's discretion if he thinks it is safe for you to travel in the van with your pets. However this service is available upon request and must be part of your special requirement when making your booking with the Osas Move man and van Penge transport team.

Question 11

Is the Congestion charge and Ultra-low emission charge included in the quote?

Answer

Unfortunately, you would be charged for the congestion charge and the ultra-low emission fee if your booking is within a congestion charging zone. Congestion charging hours are from 7:00 am to 6:00 pm on weekdays Monday to Friday. The ultra-low emission charge is 24hrs of the day, seven days of the week, Mondy to Sunday.

Question 12

Am I responsible for paying for metered parking at the pickup and delivery?

Answer

Unfortunately yes. Customers are responsible for ensuring that the Osas Man and vabn transport drivers park safely without getting a ticket from the parking attendant to enable them to complete the job smoothly. It is the responsibility of the customer to ensure that Osas Move man and van Penge driver have an easy access to parking for smooth loading and unloading.

Question 13

Can you provide more than one porter to help me move if required?

Answer

Yes, we can provide a 2-3 porters/helpers at customers request. Customers are advised to let us know when making a booking.

Question 14

Wiil I incur a charge if I cancel my booking with Osas Move man and van Penge?

Answer

You may incur a 50% charge if your booking is canceled with 24hrs to 48hrs when your booking is due to start. There is no charge if you give us more than four days' notice of your booking due date.

Question 15

Can I request Osas Move man and van Penge to do home visit to assess my inventory?

Answer

Yes, we can arrange for a member of the Osas Move man and van transport team to come to your place to see your inventory to enable us to know the size of the van your booking may require. Osas Move man and van Penge would usually charge a small fee for this service.

Question 16

Does Osas Move man and van Penge do long distance travel journey?

Answer

Yes, Osas Move man and van Penge do long-distance travel from London to other cities within the United Kingdom. We are in Penge Southeast London from where we also serve different parts of London and from London to other parts of the United Kingdom. Osas Move man and van Penge price quote for long-distance journey varies, depending on the citiy within the United Kingdom you are relocating to.